{"id":812,"date":"2025-01-17T15:40:57","date_gmt":"2025-01-17T14:40:57","guid":{"rendered":"https:\/\/calrobusto.com\/?page_id=812"},"modified":"2026-03-08T18:33:26","modified_gmt":"2026-03-08T17:33:26","slug":"politica-de-devolucion-y-cancelacion","status":"publish","type":"page","link":"https:\/\/calrobusto.com\/en\/politica-de-devolucion-y-cancelacion\/","title":{"rendered":"Return and Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"812\" class=\"elementor elementor-812\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31809f66 e-flex e-con-boxed e-con e-parent\" data-id=\"31809f66\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ffa7906 elementor-widget elementor-widget-heading\" data-id=\"5ffa7906\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de devoluci\u00f3n y cancelaci\u00f3n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c94b601 e-flex e-con-boxed e-con e-parent\" data-id=\"1c94b601\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3da7060b e-con-full e-flex e-con e-child\" data-id=\"3da7060b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-348f4fb1 e-con-full e-flex e-con e-child\" data-id=\"348f4fb1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_offset&quot;:150,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-305294bc elementor-widget elementor-widget-heading\" data-id=\"305294bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/calrobusto.com\/en\/aviso-legal\/\">Aviso Legal<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-563636d1 elementor-widget elementor-widget-heading\" data-id=\"563636d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Privacidad<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-391003b elementor-widget elementor-widget-heading\" data-id=\"391003b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de devoluci\u00f3n y cancelaci\u00f3n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b37159 elementor-widget elementor-widget-heading\" data-id=\"5b37159\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Cookies<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f58dfff elementor-widget elementor-widget-heading\" data-id=\"1f58dfff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/calrobusto.com\/en\/declaracion-de-accesibilidad\/\">Declaraci\u00f3n de Accesibilidad<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6158e4c5 e-flex e-con-boxed e-con e-child\" data-id=\"6158e4c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2576e0c3 elementor-widget elementor-widget-text-editor\" data-id=\"2576e0c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Pol\u00edtica de Cancelaci\u00f3n<\/h2><p>En caso de que quiera\u00a0<strong>realizar un cambio o cancelar su visita,<\/strong> deber\u00e1 realizarlo con 48 horas de antelaci\u00f3n a la hora de su visita, contactando con el Departamento de Reservas v\u00eda\u00a0correo electr\u00f3nico. En caso de que avise con menos de 48 horas de antelaci\u00f3n, no se proceder\u00e1 al reembolso y el cambio estar\u00e1 sujeto a la disponibilidad que haya en ese momento.\u00a0<\/p><h2>Pol\u00edtica de devoluci\u00f3n<\/h2><p><strong>\u00bfQu\u00e9 plazo tengo para desistir de la compra o para decidir devolver el servicio de ruta a caballo?<\/strong> <br \/>El comprador podr\u00e1 solicitar la devoluci\u00f3n del importe hasta 48 horas antes del d\u00eda de la reserva. En caso de cancelaci\u00f3n se recibir\u00e1 el importe completo del pago realizado.<br \/>Si la cancelaci\u00f3n se produce con menos de 24 horas de antelaci\u00f3n, se retendr\u00e1 el 100% del importe. En todo caso, se pueden realizar hasta 3 modificaciones de reserva en un plazo m\u00e1ximo de 6 meses despu\u00e9s de la fecha de compra. <br \/>En caso de \u00abno-show\u00bb, es decir, no asistir el d\u00eda de tu reserva, no se podr\u00e1 modificar tu reserva ni se realizar\u00e1 el reembolso del pago de la ruta a caballo. En aquellos supuestos en que el servicio no pueda prestarse por causas imputables a CAL ROBUSTO TURISME EQ\u00dcESTRE se reembolsar\u00e1 el 100% del importe pagado por el cliente, en un plazo m\u00e1ximo de 14 d\u00edas desde la comunicaci\u00f3n de la cancelaci\u00f3n.<br \/>El procedimiento de devoluci\u00f3n ser\u00e1 comunicado por los mismos medios por los que se adquirieron las las rutas a caballo y se respetar\u00e1n los plazos y formas establecidos para ello.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluci\u00f3n y cancelaci\u00f3n Aviso Legal Pol\u00edtica de Privacidad Pol\u00edtica de devoluci\u00f3n y cancelaci\u00f3n Pol\u00edtica de Cookies Declaraci\u00f3n de Accesibilidad Pol\u00edtica de Cancelaci\u00f3n En caso de que quiera\u00a0realizar un cambio o cancelar su visita, deber\u00e1 realizarlo con 48 horas de antelaci\u00f3n a la hora de su visita, contactando con el Departamento de Reservas v\u00eda\u00a0correo [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-812","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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